Unfortunately, we do not create new cities for one-off orders. Since a lot of time and research goes into creating a new city, we require a bulk order. If you're interested to hear more, send us an email. Otherwise, we are keeping tally of all the requested cities, so feel free to email us with your city vote!

Yes! The unfinished cedar has a lovely mild natural woodsy scent.

The attached hook works perfectly, just use a small nail to hang. They also look great propped up on shelves and desks. No hanging required!

Unfortunately, our Brooklyn location is operations only. We do however have retailers in the area so, we'd be happy to try and track down a product for pick up.

Most definitely! Please write the note you’d like to include when placing your order. Also, maps come wrapped in paper and twine with your city's stamp, ready to give. Coaster sets also come ready to gift in a canvas drawstring bag.They make excellent gifts for weddings, anniversaries, graduations, housewarmings, corporate events, etc.

That's a good question and yes, you can definitely use them! The wood we use to make our products holds up well with water contact. It’s so durable in fact, it’s often used for outdoor fences. If you'd like to add some extra protection, you can apply a topcoat of polyurethane from Minwax. This will completely protect the wood. The only downside of doing so is that you'll lose the natural woodsy scent.

• Letterhead Font's Antique Half Block for the main city name
• Chevalier Stripes for "Neighborwoods"
• Jessica Hische's Brioche for map data
• Custom font by Aymie for neighborhoods (not available for commercial use, yet)
• Handwritten script by Aymie for bodies of water

All orders take 1-3 business days to process. Once your order ships, depending on the shipping option you choose, you'll receive an estimate delivery date. For standard shipping, all U.S. orders generally take 3-5 business days to arrive and International orders take 6-10 business days to arrive (Please note there may be additional customs charges for delivery). All orders are shipped USPS or UPS from Miami, FL. If you have questions about exact arrival, shoot us an email.

We are happy to replace any items damaged during shipping. Please attach photos when contacting us so we can prevent others.

The engraving differs for each product. We’re happy to send you a few examples. Just shoot us an email.

We sure do and we'd love to be in your shop! View our wholesale product collection here. 

Not to worry! We use a simple platform called Brandboom, where you can view our catalog and place your order. For access, click here.